1. Who Collects Your Information on Our Website?
We do. Under the GDPR, we are known as the “Controller” of the Personal Data that you provide to us. We collect information from you on the Website, and we are responsible for protection of your information.
2. What Information Do We Collect?
A. Requested Information. We may request specific PII (e.g., on our ‘Contact Us’ page) about you in order to fulfill your requests for information. We collect only basic personal data about you that does not include any special types of information (e.g., health-related) as defined in the GDPR. The types of personal information we collect and save include:
- Contact information such as name, e-mail address, physical address, phone number, title and company name.
- Information that you provide via forms or e-mail concerning our services, or other information such as feedback, comments or other messages.
- Technical information collected in our logs (to include standard web-log entries such as your IP address, page URLs and time stamp).
- Device information such as mobile phone provider associated with the device you are using to access the Website, your device’s unique identifier, the type of device and its operating system, the pages or features accessed most frequently, messages placed through the Website, how pages or features of the Website are used, search terms entered, and similar analytics about use of the Website.
B. Aggregate Information. We may also collect anonymous, nonidentifying and aggregate information such as the type of browser you are using, device type, the operating system you are using, and the domain name of your Internet service provider.
3. Why Is Your Information Being Collected?
We need to collect your personal information so we can respond to your requests for information or to add you to our e-mailing lists. We also collect aggregate information to help us better design the Website. We collect log information for monitoring purposes to help us diagnose problems with our servers, administer the Website, calculate usage levels, and otherwise provide services to you.
- How Do We Use the Information We Collect?
A. We use the personal information you provide for the purposes for which you have submitted it, including:
- Responding To Your Inquiries and Fulfilling Your Requests. We may use your PII to respond to your inquiries and to fulfill your requests for information.
- Communicating With You About Our Services. We may use your PII to send you information about new services and other items that may be of interest to you.
B. We may use anonymous information that we collect to improve the design and content of our Website and to enable us to personalize your Internet experience. We also may use this information in the aggregate to analyze how our Website is used, analyze industry trends and offer you programs or services
5. Do We Share Your Personal Information?
In general, we will not share your personal information except (a) for the purposes for which you provided it; (b) with your consent; (c) as may be required by law (e.g., in response to a court order or subpoena or in response to a law enforcement agency request); (d) as we think necessary to protect our organization or others from injury (e.g., when we believe that someone is causing or is about to cause injury to or interference with the rights or property of another); or (e) on a confidential basis with persons or organizations with whom we contract to carry out internal operations or as necessary to render the Website. With your knowledge and consent, we may share your personal information with our business partners. We may also share aggregate information with others, including affiliated and nonaffiliated organizations. Finally, we may transfer your personal information to our successor-in-interest in the event of an acquisition, sale, merger or bankruptcy.
6. Are There Other Ways Your Personal Data Could Be Shared?
You may elect to share certain personal information with individuals or with the public via your use of the Website. In this case, you will control such sharing. For example, the Website may make it possible for you to publicly share information via social media such as Facebook or Twitter. Be aware that when you choose to share information with friends, public officials or with the public at large, you may be disclosing sensitive information or information from which sensitive information can be inferred or determined. Always use caution when sharing information through the Website. You understand and agree that we are not responsible for any consequences of your sharing of information through and beyond the Website.
7. How Can You Access and Control Your Information?
For instructions on how you can access your personal information that we have collected or how to correct errors in such information, please send an e-mail email@example.com. We will promptly stop using your information and remove it from our servers and database at any time upon your e-mail request. To protect your privacy and security, we may take reasonable steps to help verify your identity before granting access, making corrections, or removing your information.
8. How Do We Store and Protect Your Information?
A. After receiving your personal information, we will store it on our Website systems for future use. We have physical, electronic, and managerial procedures in place to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect. Unfortunately, no data transmission or data storage solution can ever be completely secure. As a result, although we take industry-standard steps to protect your information (e.g., strong encryption), we cannot ensure or warrant the security of any information you transmit to or receive from us or that we store on our or our service providers’ systems.
B. If you are visiting the Website from outside the United States, you understand that your connection will be through and to servers located in the United States and the information you provide will be securely stored in our web servers and internal systems located within the United States.
C. We store personal information for as long as reasonably required for its purpose. We may store information longer for legitimate business reasons (e.g., personal information may remain in backups for a reasonable period of time) or as legally required. Otherwise, we store your personal information until you request us to remove it from our servers. We store our logs and other technical records indefinitely.
A. To enhance your online experience with us, our web pages may presently or in the future use “cookies.” Cookies are text files that our web server may place on your hard disk to store your preferences. We may use session, persistent, first-party, and third-party cookies. Cookies by themselves do not tell us your e-mail address or other PII unless you choose to provide this information to us. Once you choose to provide PII, however, this information may be linked to the data stored in a cookie. You can set your browser to notify you when you receive a cookie, providing you with as much control as you wish as to the decision to accept/reject the cookie and delete the cookie upon leaving our Website. Please note, however, that if your browser does not accept cookies, you may not be able to take advantage of all of the features of our Website.
B. We or our service providers may also use “pixel tags,” “web beacons,” “clear GIFs,” “embedded links” and other commonly used information-gathering tools in connection with some Website pages and HTML-formatted e-mail messages. We may use these tools for such purposes as compiling aggregate statistics about Website usage and response rates. A pixel tag is an electronic image (often a single pixel) that is ordinarily not visible to website visitors and may be associated with cookies on visitors’ hard drives. Pixel tags allow service providers to count users who have visited certain pages of the Website, to deliver customized services, and to help determine the effectiveness of our Website. When used in HTML-formatted e-mail messages, pixel tags can inform the sender of an e-mail whether and when the e-mail has been opened.
C. As you use the Internet, you leave a trail of electronic information at each website you visit. This information, which is sometimes referred to as “clickstream data,” can be collected and stored by a website’s server. Clickstream data can reveal the type of computer and browsing software you use and the address of the website from which you linked to the Website. We may use clickstream data as a form of non-PII to determine how much time visitors spend on each page of our Website, how visitors navigate through the Website, and how we may tailor our web pages to better meet the needs of visitors. We will use this information only to improve our Website.
D. At this time, the Website and Services do not specifically respond to do-not-track signals.
10. Collection of Information by Others
We provide links to certain third party websites that you may click on from our Website. Please check the privacy policies of these other websites to learn how they collect, use, store and share information that you may submit to them or that they collect.
11. Children and Young People’s Information
We do not knowingly collect any information from any minors, and we comply with all applicable privacy laws, including the GDPR, Children’s Online Privacy Protection Act (“COPPA”) and associated Federal Trade Commission (“FTC”) rules for collecting personal information from minors. Please see the FTC’s website (www.ftc.gov) for more information. Our Website will not knowingly accept personal information from anyone under 13 years old in violation of applicable laws without the consent of a parent or guardian. In the event that we discover that a child under the age of 13 has provided PII to us without parental consent, we will make efforts to delete the child’s information in accordance with COPPA. If you have concerns about our Website, wish to find out whether your child has accessed our services or wish to remove your child’s personal information from our servers, please contact us at firstname.lastname@example.org
12. California Privacy Rights
California law allows California residents to request information regarding our disclosures, if any, during the prior calendar year of their PII to third parties. To make such a request, please contact us at email@example.com. Please include enough detail – at a minimum, your name and e-mail address, if any, for us to locate your file. We will attempt to provide you with the requested information within 30 days of receipt. We reserve our right not to respond to requests sent more than once in a calendar year or to requests submitted to an address other than the one posted in this notice. Please note that this law does not cover all information sharing. Our disclosure only includes information covered by the law.
13. Changes to this Policy
14. Our Contact Information
If you believe in good faith that any content posted on the Website or accessed via the Materials infringe any copyright in any work of yours, you agree to contact our Digital Millennium Copyright Act (“DMCA”) Copyright Agent as identified below – hereby designated under the DMCA (17 U.S.C. §512(c)(3)) – with correspondence containing the following:
- A physical or electronic signature of the owner, or a person authorized to act on behalf of the owner, of the copyright that is allegedly infringed.
- Identification of the copyrighted work claimed to have been infringed.
- Identification, with information reasonably sufficient to allow its location, of the material that is claimed to be infringing.
- Information reasonably sufficient to permit us to contact you.
- A statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law.
- A statement under penalty of perjury that the information in the notification is accurate and that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
- You agree that if you fail to comply with all of the requirements of this policy, your DMCA notice may not be valid. For any questions regarding this procedure, or to submit a complaint, please contact our designated DMCA Copyright Agent:
Shankar Ninan & Co. LLP
875 6th Avenue, Suite 1810
New York, NY 10001
Gigio K. Ninan, Esq.
Complaint Policy for Infringement of Other Rights
If you believe in good faith that any Materials posted on or accessed via the Website infringe any of your rights (including any trademark or privacy rights but not including rights in copyright as addressed in the Copyright Policy above) or are otherwise unlawful, you agree to send a notice to firstname.lastname@example.org containing the following information:
- Your name, physical address, e-mail address and phone number.
- A description of the Materials posted on the Website that you believe violate your rights or are otherwise unlawful and which parts of said Materials you believe should be remedied or removed.
- Identification of the location of the Materials on the Website.
If you believe that the Materials violate your rights, a statement as to the basis of the rights that you claim are violated.
- If you believe that the Materials are unlawful or violate the rights of others, a statement as to the basis of this belief.
- A statement under penalty of perjury that you have a good-faith belief that use of the Materials in the manner complained of is not authorized and that the information you are providing is accurate to the best of your knowledge and is provided in good faith.
- Your physical or electronic signature.
If we receive a message from you that complies with all of the above requirements, we will evaluate the submission, and if appropriate, in our sole discretion, we will take action. We may disclose your submission to any entity that posted the claimed violative Materials or any other entity as we deem appropriate.
Copyright © VLS/LHS Pharmacies. All rights reserved. The Website is protected by United States and international copyright, trademark, and other applicable laws. This includes the content, appearance, and design of the Website, as well as the trademarks, product names, graphics, logos, service names, slogans, colors and designs.