Getting you the answers you need is our number one priority. If you can’t find out what you need to know below, please contact us at info@vlspharmacy.com. To speak directly with a pharmacist, please call 1-844-857-5588 between
9:30 AM and 6:30 PM EST Monday through Friday. We look forward to working with you!
VLS Pharmacy Inc and New Drug Loft Pharmacy are independent pharmacies with single locations at 4402 5th Ave, Brooklyn, NY, and 1410 Second Ave, New York, NY, respectively. No additional pharmacies are affiliated with our entities. For inquiries, please contact info@vlspharmacy.com
4. Will you require prescriptions for all compounded medications?
Yes. We are a 503A compounding pharmacy which means we cannot compound medications without a patient-specific prescription approved by a prescribing practitioner. This helps us maintain a patient-first approach and personalized customer service standards. Please read more here.
5. Do you accept insurance?
VLS Pharmacy & New Drug Loft are not able to obtain insurance coverage for compounded medications at this time. However, upon request, we can provide a superbill for you to submit to your insurance provider for possible reimbursement. Coverage and reimbursement eligibility vary by plan.
6. Where are you based and where do you compound medications?
7. Do you work with/compound for & ship to practices and providers outside the United States?
We are thrilled to receive so many inquiries from practitioners around the globe and have started offering international shipping. Learn more here.
8. Why should I choose VLS Pharmacy?
We are glad you asked! We absolutely couldn’t summarize it all here so we invite you to read all about ‘Our Difference’ on the dedicated page, take a digital tour of our pharmacy, and learn more about how our status as a 503A pharmacy ensures that you are getting top quality, safe formulas and white glove customer service 24/7.
NUTRITIONAL IV THERAPY
9. I’m looking to integrate nutritional IV therapy into my practice. How can I get started?
Congratulations! We are committed to providing you with robust educational resources so that you can make the best decisions for your practice and patients.
To begin, please reach out to our Business Development expert, Samantha Blakeney, for a warm welcome and with any specific questions: samantha@vlspharmacy.com.
10. What is your IV formula pricing/can you share a price list?
We would be happy to share pricing details with you. Please email us directly so that we can make sure you get the best and most accurate information possible.
GETTING STARTED
11. I don’t know how to write a prescription for a compounding pharmacy.
12. I am interested in getting started with VLS Pharmacy. What do I do now?
Fantastic! Please complete this new account form as a first step. We will be in touch soon!
13. How can I keep up with all of the VLS Pharmacy news?
Sign up for our newsletters and follow us on LinkedIn! Visit this page to select the topics that most interest you. We look forward to staying in touch!
This store is the epitome of walking in needing 1 item and walking out with 20-30. Incredible section of hard-to-find scents (Candles / Diffusers), ultra high-end hard to find shampoos, and home goods decorations you’d have to fly to Milan or Harrods for (Harrods would have a hard time getting their hands on 1/2 New Loft’s inventory).
Finally, I have found a great pharmacy that offers excellent care, good customer service, and, most importantly, knowledgeable pharmacists. For years, I've been struggling with the ineptitude of the large chain stores that have pharmacies located inside of them. You can guess their names. There are only two of them, although they are located on almost every block in NYC. Because New Drug Loft accepts my health insurance, I will never set foot in the two drugstores unless I am forced to.
Wonderful place with an amazing staff. They are more like family. Ben cares for his customers. Only reason I didn't give the place a five is because sometimes you have to wait for the medication to come for a while but that's not their fault as much as the manufacturer 's and that my medications are a pain in the neck to get. It's a great place and I honestly recommend it. When I post a review I really mean what I say. I've been going to them for several years now. It's a wonderful break from the impersonal chain store and I think the staff makes that difference. Have a nice day.🤗
We have been regular customers of Drug Loft for over 20 years - there are 6 of us. They get every prescription right, and deliver on time. Always!! I cannot say enough good things about their professionalism and customer service. Ben, the pharmacist, is excellent.
New Drug Loft pharmacy has always been my place of choice for all my needs. They have such a huge selection of products and the service by all the workers is outstanding. I've moved recently but every time I come to NY I can't go without visiting this great pharmacy. There new location is twice the size from the before. Congratulations in your move. Way to go, it's beautiful.
I’ve been working in this pharmacy for 6 months now and all I can say is that it’s an honor to be working here. Observing everyone in this work place since day one, I’ve seen how much they care about each and every customer which is why we have so many loyal customers come in our store all the time. They will literally make you feel like family. We go from compounding medicine to retail… you will not be disappointed with New Drug aloft..come visit us!
I was recently in NY and had the pleasure of visiting my favorite pharmacy, New Drug Loft. They have recently moved over from their old location to a new address on 2nd Avenue. It’s a beautiful new store at a great location. If you are in need of essentials or a place to get your prescriptions filled, this is your place. I have been coming here through the years and will continue to do so because of the personal service I receive. The faces and voices are friendly and always willing to help. They have a vast variety of toiletries, soaps, perfumes, creams and lotions. Most of them high end and very convenient to find. They are a compounding pharmacy as well, which are few and far between. I much prefer to shop here instead of one of the large cold corporate chains that just don’t know how to treat their customers. I encourage you to stop in and check it out if you are in the neighborhood. You won’t regret it!
New Drug loft is amazing. This new location is so much bigger and has so many products. All the employees are so attentive and will go out of their way to help out. Special thanks to Nury, she is always so helpful and has been there for years. This is a great pharmacy where you know they care about their customers. Congratulations on your new location!
